FAQ
SHOPPING + PRODUCTS
Where can I purchase GlucksteinHome products?
For retailers and locations please click here.
How can I find out when products are going on sale?
Find out about special offers and sales by subscribing to your favourite GlucksteinHome retailer’s email list or pick up their flyer for promotion details.
How can I return a product? My product has flaws; who should I contact?
For return inquiries and product assistance, please contact the store from where you purchased your GlucksteinHome item.
Useful customer service contact numbers include:
The Bay 1.800.521.2364
Home Outfitters 1.888.595.8786
Lord & Taylor Home 1.800.223.7440
How can I find a paint colour to coordinate with your product?
Brian Gluckstein teamed with Benjamin Moore for the GlucksteinHome Colour Collection featuring a range of 198 Benjamin Moore paint colours personally selected by Brian and featured in an exclusive fan deck available in stores across Canada and the United States. This palette coordinates beautifully with our product collection. GlucksteinHome bedding ensembles are packaged with the suggested paint colours best suited to achieving a finished environment with the polish of a professional.
See the GlucksteinHome Colour Collection here.
How can I find which GlucksteinHome lifestyle best suits my style?
Take our Find Your Style quiz to learn about your style profile and the lifestyle collection we recommend for you.
Is it possible that more than one style fits my tastes and how do I translate this into decorating?
Absolutely. Although you may have an overall classic style, it can translate differently in formal and casual scenarios and rooms. Take our Find Your Style quiz to learn about your style profile and alternate lifestyle collections we recommend for you.
I can’t find the products in store that are featured on your site; how can I find where these are available?
Please note that product selection varies by store. Contact your nearest retailer carrying GlucksteinHome for specific item inquiries.
I purchased a GlucksteinHome item several years ago; do you still make this item?
Unfortunately, discontinued product is rarely kept in stock. For a specific question, contact the customer service department of the store of purchase.
Can I get a replacement piece or component for my patio set, dinnerware set, sheet set etc?
Consult the manufacturer instructions provided with the product or contact your store of purchase.
How do I care for my purchase?
Follow the care instructions provided with the product and find tips on our Product Care page.
Where is your showroom located? Do you have a catalogue?
We currently do not have a showroom or catalogue. However, browse our website for featured products and shop directly using the “buy online” links where available.
INTERIOR DESIGN
I would like to engage Brian Gluckstein to design my home. How can I contact him?
For inquires on design services with Brian Gluckstein, contact the GlucksteinDesign at 416.928.2067.
What is the best way to stay on top of trends? Can I get design advice from Brian Gluckstein?
We love to share design trends, tips and inspiration. Subscribe to our email newsletter, follow us on Facebook and Twitter and check out Brian’s blog
Where can I see Brian Gluckstein speak next?
To stay in the loop on Brian’s speaking engagements, subscribe to our email newsletter and follow us on Facebook and Twitter.
If I am seeking the advice of an interior design professional, how do I find a reputable one in my area?
ASID (American Society of Interior Designers) and ARIDO (Association of Registered Interior Designers of Ontario) both offer searchable online databases for members of the public seeking to hire an interior designer. Explore designFIND by ASID here and find the ARIDO database here.
GENERAL
How do I find out about employment or internship opportunities at GlucksteinHome?
We’re always on the lookout for great talent. Feel free to send your resume and cover letter to info@glucksteinhome.com and we`ll get in touch.
How do I find out about employment or internship opportunities at GlucksteinDesign?
Feel free to contact the GlucksteinDesign team at 416.928.2067 about employment opportunities or their internship program.
Whom should I contact for a press kit or interview request?
For press inquiries please email us at press@glucksteinhome.com.
Whom should I contact about corporate sales and partnerships?
For corporate sales and partnership inquires please email us at info@glucksteinhome.com.
Can you provide a product donation for my charitable event?
We are committed to giving back to our community through charitable donations throughout the year. Due to the volume of requests we receive, we ask that inquires be submitted by email, at least 10 weeks before the date of the event, to info@glucksteinhome.com. Regretfully we are unable to fulfill all requests but we are enthusiastic about our commitment to the organizations and causes we support.