Towels and Bath Rugs
Before using your towels and rugs for the first time, machine launder in warm water on the gentle cycle with a cold water rinse. Use a mild detergent without added bleach, whiteners or softeners. Do not use a liquid fabric softener which can damage the natural fibres and compromise the absorbency of your towels.
Rotate bed sheet sets so that you have at least one set in the linen closet, one set on the bed and one set in the wash. This will also help to minimize wear and extend the life of your sheets.
Follow the specific care instructions included with your sheets. Do not include garments with components such as zippers and hooks which may damage fabric. Use neutral, liquid biodegradable detergent. Avoid powdered detergent or make sure it is fully dissolved before the water touches the fabric. Don’t wash sheets and towels together as it leads to pilling.
When storing, fold the linen flat and make sure it is not exposed to direct light for extended periods.
Dinnerware + Glassware
Dinnerware care varies depending on both the material (i.e. bone china, porcelain, stoneware, terracotta or melamine) and surface treatment. Always refer to the instructions provided on the product packaging for specific care details.
Store patio furniture indoors or cover with a PVC cover when not in use to avoid rust. If needed, touch up stains with an outdoor/metal surface paint available at hardware stores. Always use an umbrella base for the umbrella pole and close the umbrella when not in use.
Vacuum or lightly brush on a weekly basis to help remove soil and prevent the embedding of grime between fibres which can increase wear. Turn loose cushions weekly to allow even distribution of wear over long periods of time. Fluff up loose pillows to even out any lumps.
Follow care and cleaning instructions included on the fabric description hangtag. When spot cleaning, pretest fabric for discolouration and shrinkage in an inconspicuous area of the furniture. Professional cleaning is recommended when overall cleaning is required.
Never allow water or damp items to sit on your furniture including cleaning cloths and sponges.
Never allow alcohol-based products including some cleaners, nail polish and perfumes to come in contact with your wood furniture. They can dissolve the furniture finish on contact, requiring professional repairs.
Do not allow plastic, including plastic or rubber placemats or rubberized feet on appliances, to come in direct contact with your furniture. Chemicals in the plastic may soften and injure the finish if exposed over a long period of time.
Avoid placing hot objects on any furniture surface. Always use a protective pad or plate. Laminated surfaces on tabletops provide added scratch and heat resistance for our furniture, but they can still be damaged without proper care.
Avoid direct sunlight, heat outlets, open windows, and dampness. Prolonged exposure to direct sunlight can fade the finish of your furniture, while extreme temperature and humidity changes can cause cracking or splitting.
Dust frequently with a clean, damp lint-free cloth to remove abrasive build-up which can damage the finish over time.
Occasionally polish with a high-quality non-silicone furniture polish every few months to enhance the beauty of the multi-step finish. Spray the polish onto a clean cotton cloth, apply it to the furniture, and then buff with a second clean, dry cotton cloth. Note that any polish may make a low sheen finish appear more glossy. Avoid oily polishes and waxes.
Remove sticky accumulations of skin oils to avoid professional repairs. Wipe the area with a clean cotton cloth dampened with mineral spirits, then buff with a second clean cotton cloth.
Touch up small marks and scratches with a marker, scratch remover, or touch-up stick. These can be purchased at any paint store.